"Sorry, I forgot"

"Sorry, I forgot" leads to lost sales, missed deadlines, unhappy customers, broken relationships, overwhelm, stress, guilt, and a lot more besides.

The problem is if you're relying on your memory then "sorry I forgot" is always going to be part of your world.

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Chris Beaumont
Black Hat Thinking

“This won’t work because…” is a default, almost automatic classic response to change. It rapidly snuffs out any last vestiges of enthusiasm for whatever it is you’re trying to get done, big or small.

Here’s an antidote.

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Chris Beaumont